Refund policy

At Ivy Lane, customer satisfaction is important to us. Please review our return guidelines below.

Return Eligibility

Customers may request a return within 7 days of receiving their order. To be eligible, items must be in their original condition and packaging.

Return Processing

Once your return request is received, please allow up to 7 days for the return process to be completed. Additional time may be required depending on the circumstances.

Contact Us

For questions about returns or refunds, please contact us at:

Email: ivylane@primehelp.store

Address: United States